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Design in healthcare - mapping the journey of a patient

Updated: Jan 28, 2020

Is there a role for strategic design in healthcare?

An increasing number of healthcare providers are grasping the contribution of strategic design in creating and delivering value to their patients.

The first implementation of design in healthcare occurs at the User Experience (UX) and User Interface (UI) levels. Design aims at creating a smoother experience for a patient while using a company product.